Sunday, July 13, 2008

Activation problems plague iPhone 3G launch

Activation problems are causing extreme frustration from anxious customers this morning as both AT&T and Apple’s infrastructures buckle under heavy demand for the iPhone 3G.

With most AT&T stores sold out of the device, Apple Stores are seeing lines that still number in the hundreds at some locations. Activations are trickling through, with only a handful of customers able to successfully purchase each hour.

Unlike the original iPhone, the iPhone 3G must be activated in-store. However, after several hours of sluggish transactions, both AT&T and Apple stores started allowing customers to take their AT&T activated, but not-yet “unbricked” (the unbricking process takes place in iTunes) home — though many users aren’t having much luck there either.

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